First Hour Crisis Intelligence
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01Scoring transparency

How the First Hour Score works.

Methodology version FH-ACTIVE-1.0. Your First Hour Readiness Score is a structured self-assessment of the systems you have in place today. It is not a prediction of outcomes.

—What we measure

Six ACTIVE™ capabilities.

Each question maps to one of six capabilities in the ACTIVE™ Crisis Leadership Framework. Questions prioritise observable capability — whether responsibilities are documented, owned, and tested — rather than how confident a respondent feels.

Every capability produces a 0–100 sub-score. The overall readiness index is the weighted mean of those sub-scores, computed server-side so a client cannot submit or alter its own score.

—Weighting

Pillar weights sum to 100%.

Audit
15%
Create Guardrails
15%
Track Signals
22%
Initiate AI Support
18%
Validate Decisions
20%
Evolve
10%
—Readiness bands

Five bands across the 0–100 index.

First Hour readiness bands
RangeBandInterpretation
0–39CriticalFoundational gaps across the response chain. A serious incident is likely to be mishandled in the first hour.
40–54VulnerableSome capability exists, but key parts of the response chain will break under pressure.
55–69DevelopingCore structures are forming. Response is workable but slow, and rehearsal is inconsistent.
70–84ReadyResponse systems are documented, owned, and largely rehearsed. Residual gaps remain in speed or AI exposure.
85–100ResilientResponse is fast, owned, evidence-based, and continuously improved after every event.

These readiness bands are currently used as development-stage thresholds and will be refined as First Hour™ accumulates validated organizational assessment data.

—Uncertainty

How “Unsure / Don’t know” is handled.

Where a respondent selects Unsure / Don’t know, the answer is not silently scored as zero. Lack of organizational visibility is itself a readiness signal: the response is scored at the low end of the scale and recorded separately as a visibility gap, so your report can distinguish “we do not have this” from “we cannot see whether we have this”.

Not applicable answers are excluded from that pillar’s denominator rather than penalised.

—Limitations

What the score does not claim.

Not predictive

First Hour™ is an organizational readiness assessment and decision-support methodology. It does not predict the occurrence, duration or outcome of a future crisis and does not replace professional legal, risk, business continuity or crisis-management advice.

Not independently validated

Weights and band thresholds are practitioner-defined for the Founding Organization / Pilot Edition and have not been independently validated.

Illustrative benchmarks

Any comparison shown during the pilot is an illustrative benchmark based on development data. It is not an industry average or a validated peer statistic.

Illustrative benchmark — based on synthetic development data (0 real consented assessments collected so far).

Self-reported inputs

Assessment responses are self-reported. Simulation and reassessment exist to test declared capability against observed decision behaviour.
Read the full methodology